๐Ÿ“ 1st Floor, 460-462 Cheetham Hill Road, Manchester M8 9JW ๐Ÿ“ž 0161 526 3367  ยท  info@ukcityacademy.com
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Frequently Asked Questions

Answers to the questions we're asked most often. Can't find yours? Call or WhatsApp us.

Booking & payment

When can I start?

SIA security courses run on set dates (see Course Dates). English, ESOL, Life in the UK and Driving Theory classes are flexible, so you can join any week.

What do I need to bring on the first day?

Usually photo ID, such as a passport, and proof of address. For SIA courses you need two forms of ID from the SIA's accepted list. We'll confirm exactly what to bring when you book.

Where are you located?

1st Floor, 460-462 Cheetham Hill Road, Manchester M8 9JW. We're on Cheetham Hill Road, on the main bus route from Manchester city centre.

Do I have to pay when I apply online?

No. Apply online and we'll call you to confirm your place, dates and fees before you pay.

Security (SIA) courses

Which course do I need to get an SIA licence?

It depends on the job. Door supervisors need the Level 2 Door Supervisor qualification, security guards need the Security Officer qualification, and control room staff need the CCTV qualification. Call us and we'll tell you which one fits the work you want.

What can I do with a Door Supervisor licence?

You can work in licensed venues such as pubs and clubs, at events and festivals, and in retail, and you can also carry out security guarding work.

How much is the SIA licence fee?

The licence fee is paid directly to the SIA, not to us. Check the current fee on the SIA page on GOV.UK before you apply.

Do I need good English?

You need to be able to communicate clearly and write simple reports. We check your English before the course. If you need to improve it first, our English classes can help.

Should I do Security Officer or Door Supervisor?

If you only want to guard sites such as offices, shops or construction sites, the Security Officer course is enough. The Door Supervisor licence covers security guarding too, as well as pubs, clubs and events, so it gives you more job options.

English & citizenship

Is the B1 ESOL test accepted for British citizenship and ILR?

We prepare you for the LanguageCert ESOL SELT B1 (Speaking & Listening), a Home Office approved test used for citizenship and settlement applications. Always check the current Home Office requirements for your application.

What is the Life in the UK test?

A computer-based test of 24 questions about British life, history and values. You need 18 correct answers to pass. Our classes cover the official handbook and include mock tests.

Do I need the Life in the UK test and the B1 test?

Most citizenship and ILR applicants need both. We offer preparation for both tests.

How do I know my level?

We'll give you a free, quick level check before you start.

First Aid & Driving Theory

How long is the certificate valid?

3 years from the date you pass.

Is this the first aid course I need for my SIA licence?

Yes. Emergency First Aid at Work is accepted for SIA Door Supervisor and Security Officer training. It's already included in our Door Supervisor and Security Officer courses.

What is the pass mark for the theory test?

43 out of 50 for the multiple-choice questions and 44 out of 75 for hazard perception. You must pass both parts at the same time.

Can I take the theory test in another language?

The test is in English or Welsh, and you can listen to an English or Welsh voiceover. That's why we explain the topics in your language during our classes, so you understand them fully before the test.

Still have a question?

Our team is happy to help.

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